The problem for e-commerce store owners
Online stores generate a constant stream of order questions, refund requests, and operational tasks that pull the owner away from sourcing, marketing, and growth.
How OSP.net helps
OSP handles the front-line and back-office repetition: it resolves “where's my order” instantly, drafts refund and shipping replies, and flags low stock or unusual sales patterns — so you only touch the exceptions.
Example workflows
- “Answer order-status questions by looking up the order, and escalate anything that smells like a real problem.”
- “Every morning, tell me yesterday's sales, top products, and anything that's nearly out of stock.”
- “Draft a restock email to our supplier for products below threshold.”
Integrations e-commerce store owners use most
Connect the tools you already work in:
Frequently asked questions
- Which store platforms can it connect to?
- OSP connects natively to Stripe, WooCommerce, and Square, plus 3,000+ more apps through the Pipedream gateway on the Pro and White-label tiers.
- Can it handle customer support on a channel?
- Yes. The agent can run on SMS, WhatsApp, Telegram, or an embeddable web widget so customers reach it where they already are.