What is WhatsApp Business?
WhatsApp Business is a communication tool. With OSP.net, your AI agent connects to it directly so it can act on your behalf instead of just answering questions about it.
What your OSP agent can do with WhatsApp Business
- Send template messages
- Reply to customer chats
How to connect WhatsApp Business
Paste your WhatsApp Business credentials in your OSP.net dashboard and your agent restarts live within a minute.
Related communication integrations
Frequently asked questions
- Can OSP.net connect to WhatsApp Business?
- Yes. WhatsApp Business is a native OSP.net integration — you bring your own WhatsApp Business key or token, paste it in your dashboard, and your agent restarts live.
- What can my OSP agent do with WhatsApp Business?
- Send and receive WhatsApp messages via the official Cloud API. Specifically: Send template messages; Reply to customer chats.
- Is WhatsApp Business a native integration or via the gateway?
- WhatsApp Business is a native, baked-in integration. You connect it with your own credentials, which are stored in an encrypted vault and injected only at runtime.
- Is my WhatsApp Business data secure with OSP.net?
- Yes. Your WhatsApp Business credentials live in an encrypted secrets vault, are injected only at container runtime, and are never written to disk in plaintext or used to train any model. Each customer runs in a fully isolated instance.