What is Front?
Front is a support & ticketing tool. With OSP.net, your AI agent connects to it directly so it can act on your behalf instead of just answering questions about it.
What your OSP agent can do with Front
- Read and summarize conversations
- Draft replies
How to connect Front
Paste your Front credentials in your OSP.net dashboard and your agent restarts live within a minute.
Related support & ticketing integrations
Frequently asked questions
- Can OSP.net connect to Front?
- Yes. Front is a native OSP.net integration — you bring your own Front key or token, paste it in your dashboard, and your agent restarts live.
- What can my OSP agent do with Front?
- Shared inbox conversations from Front. Specifically: Read and summarize conversations; Draft replies.
- Is Front a native integration or via the gateway?
- Front is a native, baked-in integration. You connect it with your own credentials, which are stored in an encrypted vault and injected only at runtime.
- Is my Front data secure with OSP.net?
- Yes. Your Front credentials live in an encrypted secrets vault, are injected only at container runtime, and are never written to disk in plaintext or used to train any model. Each customer runs in a fully isolated instance.